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Free shipping from 150€

Free standard shipping over €150 (incl. VAT)
15-day trial
30-day return policy

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The price display refers to all prices and can be changed at any time.
DICTUM Plus

Contact

How can we help?

We want to make getting help as quick and straightforward as possible. The quickest way is through our digital assistant, Kai.


Chat with our virtual assistant

Our chatbot can help immediately with:

  • Questions about orders & shipping

  • Delivery status & tracking

  • Returns

👉 Start a chat now – click here to open the service chat

(If the chat window does not open automatically, you can access it directly via the link above.)


Still need help?

If our assistant cannot fully resolve your query, it will automatically create a service ticket for our team. You will then receive a personal reply by email.

We will ensure your enquiry is passed on to the right team and handled promptly.

If you have questions about a Klarna payment, please contact Klarna customer service directly.


When you order from us

Free standard shipping

for orders over €150 (incl. VAT) within Germany. (Excluding freight goods)

DICTUM satisfaction guarantee

Thanks to our satisfaction guarantee, you can thoroughly test and examine selected DICTUM products for 15 days.

30-day return policy

Easy returns within 30 days

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