Buy at no risk

All our products come with a 30-day right of return.
For information on the requirements and scope of the right of return, see Instructions for cancellation & Cancellation form. Notwithstanding this, our 30-day right of return applies equally to consumers, commercial customers and self-employed persons.

DICTUM satisfaction guarantee

All products with this logo can be tested thoroughly for 15 days. If you are not entirely satisfied with the product, simply return it - no questions asked – within the 15 days. We will reimburse the full price.

SSL encryption and secure payment methods

dictum.com is an online shop with confirmed ownership (recognisable by the green padlock next to the URL entry in your browser). In addition, all pages and data are transferred using 128-bit SSL encryption. For secure payment, you can choose from the following payment methods: instant transfer, PayPal, credit card, cash in advance, SEPA direct debit (Germany only) and cash on delivery (Germany only). Learn more about the payment methods here.

Includes premium sharpening service

You can have premium class products that bear this logo sharpened by our experts at any time free of charge and without limitation. And you pay only the shipping costs.

Includes sharpening pass

Products marked with this symbol come with a sharpening pass, which entitles you to two free sharpenings. Just send us your cutting tool with its sharpening pass and we will sharpen it free of charge and return it within a few days. All you pay is the shipping costs.

Handle-fitting pass included

Send us the axe you have bought from us, including the handle- fitting pass. We will return it with a new handle fitted within a few days. All you pay is the cost of the new handle and the shipping.

Knife blade hardening service

We offer customers a qualified blade hardening service (up to 100 cm). This service includes a free original test certificate with the exact hardness value of the cutting edge in HRC (Rockwell). This will give you a clear understanding of the actual end hardness of your blade after hardening. We harden all conventional stainless and non-stainless blade steels using the vacuum procedure (DIN-certified).

Spare parts service

For most of our high-quality products, spare parts are readily obtainable even years after your purchase. This means that you can use your tried and trusted tool for a very long time.

General sharpening service

More information on our general sharpening service.

DICTUM wood care service for cutting boards

We offer a professional care service to help you significantly extend the lifespan of your cutting board. We carefully remove traces of wear and cutting marks and recondition the surface with food-safe walnut oil. You can take advantage of this service until your board reaches a minimum thickness of 18 mm.

Please note:

This service is available exclusively for DICTUM Wavy Edge Boards (Nos. 708978 and 708979). Our DICTUM wood care service for cutting boards includes the following steps:

• Planing your cutting board with a surface or thickness planer to remove deeper cutting marks.
• Sanding the surfaces and edges to achieve a smooth and even finish.
  
• Treating the surfaces with nourishing walnut oil to protect the wood and preserve its natural beauty.

Your cutting boards will be sent back to you just a few days after treatment. Alternatively, you can arrange a pick-up at one of our shops - simply note this on the order form. Along with your freshly restored cutting board, you will receive an invoice, which can be easily settled in person or by bank transfer.

The order form can be downloaded here.

Price: Care service per wooden cutting or serving board: €4 (incl. VAT, plus shipping costs).